|Lead Facilitator:||Gareth Jones|
|Certification:||Fulfills 1 Professionalism, 6 Substantive Hours for the LSUC CPD req't|
|Location:||Hilton Suites Conference Centre, 8500 Warden Ave., Markham, ON L6G 1A5|
This one-day workshop offers a structured approach to investigative interviewing using a real-life fatal motor vehicle accident as a case-study. Investigations expert Gareth Jones provides standards of practice for investigations to the P&C industry, with a focus on gathering useful information as effectively and efficiently as possible. Gareth outlines methodologies for ensuring that you obtain all the information that any relevant party has, including from reluctant and evasive witnesses.