May Gibillini, CIP Founder & President of inHEALTH
York-Seneca AB Rehabilitation Program (Hons) Licensed Independent Adjuster
In 1998 May Gibillini founded inHEALTH to transform accident benefit and bodily injury claims management. She has over 35 years of experience in the AB/BI Canadian insurance and healthcare management market, and has worked as an insurance executive and an independent adjuster. An entrepreneur, May has architected AB business models over the course of several legislative transitions and developed a distinct ability to engineer practical and effective solutions for claim outcomes and analysis. Students will benefit from May’s innovative vision, insider knowledge, executive experience, and her intimate understanding of the challenges and complexities facing AB/BI claims adjusters.
Denise St. Amant, FCIP Director of Insurance Services at inHEALTH
York-Seneca AB Rehabilitation Program (Hons), CICMA Award Winner (Claims; 2000), Licensed Independent Adjuster, Former CIP Institute Instructor
Denise has over 28 years of property and casualty claims experience. She has 18 years of experience as a senior consultant and subject matter expert on large casualty (AB/BI) files, 13 years as a licensed independent adjuster, and 6 years managing a technical unit of subject matter specialists in AB and BI claims. Denise worked for 10 years developing, implementing, and reporting on quality insurance reviews in AB and BI claims both nationally and internationally. An experienced and passionate facilitator, she brings a substantial practical and theoretical knowledgebase to the inHEALTH classroom.
Frank A. Benedetto, B.A. (Hons), LL.B.
Flaherty Dow Elliot & McCarthy
Frank Benedetto studied at York University on a scholarship and in 1994 graduated Summa Cum Laude with an Honours Bachelor of Arts Degree. He then attended Osgoode Hall Law School on an entrance scholarship and was called to the Bar of Ontario in 1999. His practice as a partner at Flaherty Dow Elliott & McCarthy is focused on insurance defence including tort matters, accident benefits, and priority and loss transfer disputes. He has appeared as Counsel before the Ontario Court of Appeal, Superior Court of Justice, and administrative tribunals including the Financial Services Commission of Ontario. Frank is also involved in alternative dispute resolution matters as Counsel and Mediator. He is involved in politics and has served as a Campaign Lawyer and Fundraiser. He also contributes by presenting at Continuing Legal Education Seminars, and is a Director of the Thomas More Lawyers’ Guild of Toronto, and the Markham Soccer Club.
Barry Chobotar, H.B. Comm., J.D., CSSC Managing Partner Henderson Structured Settlements LP.
Barry Chobotar is a graduate of both Laurentian University and Osgoode Hall Law School. Barry was called to the bar in 2002 and, prior to joining Henderson, practiced in the field of Civil Litigation, specifically in the areas of personal injury and insurance defence matters. In 2011, Barry received the designation of Certified Structured Settlement Consultant. Barry has notable trial experience in the personal injury field as junior counsel on two of the largest known personal injury verdicts in Canadian history. Barry has written articles and presented to lawyers, insurer representatives and health and insurance professionals across Canada on issues concerning structured settlements and personal injury law.
Gareth Jones inHEALTH Guest Facilitator
Investigative Interviewing [May 29]
Gareth is a former Director of the Special Ombudsman Response Team at the Office of the Ombudsman of the Department of National Defense and Canadian Forces (DND/CF). He was responsible for setting up the team and directing all major investigations, including investigations into how the Canadian Forces dealt with service personnel with PTSD, the administration of military Boards of Inquiry, the investigation of deaths and serious injuries, and how the families of killed and injured military members were treated.
Gareth became an investigator with the Attorney General of the Province of Ontario, Special Investigations Unit (SIU) when it began operations in January 1991. He conducted 500 criminal investigations into incidents where police were involved in a death or a serious injury, including approximately 100 officer-involved shootings, 150 police pursuits and 50 custody deaths. He also investigated a number of allegations of sexual assault against police officers, and was the lead investigator in the majority of these cases.
He worked as a claims rep for Allstate from 1989 to 1991, dealing with serious bodily injury claims, including conducting liability and quantum investigations.
Gareth has created and delivered training in how to conduct systemic investigations to fact-finding agencies across the world - including UN bodies, human rights, anti-corruption and administrative fairness organizations.
He is author of Conducting Administrative, Oversight and Ombudsman Investigations, published by Canada Law Book in 2009. The book forms the basis for training he has delivered to a wide range of public and private sector organizations across the world, including customized training programmes for individual agencies. He is also the author of The Top Ten Things Not To Do When Setting Up A Police Oversight Agency and Workplace Investigations: Getting Beyond He Said, She Said and the co-author of Measuring Ombudsman Performance: Setting Performance Standards And Indicators. He is currently writing an investigation training manual for 17 National Human Rights Institutions in Asia and the Pacific region, to be published in mid 2013. Gareth been retained by counsel in the United States, Canada and the Cayman Islands to provide expert evidence in police shooting and pursuit cases.
Alan R. Morris, PhD, P.Eng
Arcon Engineering Consultants Ltd.
Dr. Alan Morris has worked for Arcon Engineering Consultants Ltd. in the areas of collision reconstruction and injury biomechanics since 2009. Dr. Morris investigates vehicle collisions, including accident reconstruction and analysis of injuries sustained by vehicle occupants and pedestrians. In addition, he investigates slip, trip, and fall incidents, and various types of mechanical failure. Previous to working at Arcon, Dr. Morris worked in the fields of rehabilitation engineering and orthopaedic research at various Toronto-area hospitals and completed two post-graduate degrees.
Geraldine (Gerri) R. Straus, LL.B, CSSC
Henderson Structured Settlements LP.
Gerri Straus has over 17 years’ experience as a structured settlement consultant. Before joining Henderson Structured Settlements, Gerri practiced Insurance and Personal injury litigation out of Toronto. Since working as a structured settlement consultant, Gerri has been involved in all aspects of structured settlements and has placed hundreds of structured settlements for insurers across Canada. Gerri is currently splitting her time, managing files out of our Western regional office in Vancouver BC and our head office in Ontario. Ms. Straus has actively participated in and given a number of seminars and workshops in continuing education programs throughout the insurance industry and legal community.
John Welton, B.A., C.I.M.
Henderson Structured Settlements LP.
John Welton joined Henderson Structured Settlements LP as a partner in 2011. He is a graduate of McMaster University and is also accredited by the Canadian Institute of Management. He has extensive experience in both the P&C and Life claims environments. John has worked as an executive for a number of Canada’s leading insurers as well as having experience providing consulting services within the insurance claims economy. At Henderson Structured Settlements, John provides clients with structured settlement advice, claim settlement support, and training.